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Getting Started
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Create A Map
At a Glance
The second step in message mapping is to identify a complete list of questions and concerns for each important stakeholder group.
Video
Dr. Vincent Covello presents
"Step 2: Identify stakeholder questions or concerns"
(Running Time: 01:53)
Resources
77 Questions Commonly Asked by Journalists During a Crisis.pdf
(PDF 21K)
Frequently Asked Questions About Disease Outbreaks.doc
(DOC 36K)