Implementation evaluation collects information to answer questions about the operation of program activities. It compares this information to previously identified operational criteria/objectives to determine the extent of discrepancy or congruence that exists between the way the program was planned and the way it was delivered.

Sample questions…

• Do you need information about how the program is being implemented or how it operates?
• If yes, what would you like to know about the implementation of the program?
• Do you want to know more about any of the following issues:
  • The extent to which the program was faithfully implemented as planned (i.e., implementation conformity)?
  • The extent to which the program was faithfully delivered as planned (i.e., operational conformity)?
  • Program participants' feelings about and responses to the program (i.e., participant response)?
  • Strengths and weaknesses of the program (i.e., what is working well and what is not working well)?
  • The extent to which an activity meets real and perceived needs of the target audiences (i.e., suitability of activities)?
  • Program input (i.e., material, fiscal, and human resources required to implement and operate program activities)?
  • Program output (i.e., number of activities held, kits distributed, presentations given, public service announcements aired, people screened, counseling sessions conducted, and/or children immunized)?
  • The timeliness of program implementation?
  • The competence and performance of personnel?
• Do you want to know program staff opinions concerning their perceptions of the most pressing problems associated with operating the program, the possible implications of these problems, and recommended courses of action to resolve concerns?
• Is it useful to ask the program staff directly about these matters?