CDCynergy Message Mapping Guide - Computer Settings Guide

Computer Settings Guide

Use this guide to ensure that your computer has the needed software, plug-ins, and correct settings.

Step 1:
JavaScript™ Enabled Test

Your browser must have JavaScript™ enabled in order to use the Message Mapping Guide.

Your browser does not have JavaScript™ enabled.
JavaScript™ needs to be enabled.

To enable JavaScript™ in your browser, do the following

Select "Tools", "Internet Options" from the menu bar. Click the "Security" tab at the top of the screen. Click "Custom Level." The following item in the scrolling list should have a check or a dot beside of it:

  • "Active Scripting" should have "Enable"
 

Step 2:
Browser Test

The Message Mapping Guide is designed for Microsoft Internet Explorer Version 6 and more recent versions.

Your browser does not have JavaScript™ enabled.
JavaScript™ needs to be enabled.
Please refer to Step 1 for instructions.

 

 
Step 3:
Adobe Acrobat Reader® Test

You must have Adobe Acrobat Reader® 6 or later to open many of the resource files in the Message Mapping Guide. Click on the link below to test your computer. If you are prompted to download a file named "adobe_acrobat_test.pdf," then you do not have the appropriate reader installed. Press "cancel" and proceed to download the free Adobe Acrobat Reader®.

Click here to test Adobe Acrobat Reader®

Click on the "Get Acrobat Reader" button below to install the free Adobe Acrobat Reader®.

Click on the button below to install the reader from the Adobe Web site.

Acrobat Reader Install from Web

If the message "Could not find ColorSpace named CS0" displays, you may have an older version of Adobe Acrobat Reader®. Please install a newer copy by clicking the above "Get Acrobat Reader" button.
 
Step 4:
Microsoft PowerPoint Test

On certain Windows systems with specific settings, links to PowerPoint files may open in a brower window instead of the PowerPoint application. Click on the link below to test your computer.

Click here to test Microsoft PowerPoint

If you prefer that PowerPoint files open in the PowerPoint application, do the following

From an Administrator account, open "My Computer" and select "Tools", "Folder Options..." from the menu bar. Click the "File Types" tab at the top of the screen. Choose "PPT Microsoft Office PowerPoint 97-2003 Presentation" from the scrolling list. Click "Advanced." Uncheck "Browse in same window" and click "OK." Click "Close."
 

Step 5:
Font Setting Test

This setting on your computer may cause some text to appear off screen. Your computer should be set to display small/regular size fonts. If the text below is completely inside the red box, your computer font setting is appropriate.

Font

You can adjust your font setting on Windows-based computers by accessing the "Display" window in the "Control Panel" or the font setting in Microsoft Internet Explorer under "View" -> "Text Size" -> "Medium."
 
Step 6:
Screen Resolution Test

This setting on your computer may cause the graphics and text to misalign, making it difficult to read. Your screen resolution must be at least 800 x 600.
 

Finished!

 

 If your computer passes the tests above, you are ready to begin using the Message Mapping Guide.