U.S. Department of Energy Oak Ridge Operations Training and Development Group Training On-Line U.S. Department of Energy Oak Ridge Operations Training and Development Group Training On-Line U.S. Department of Energy Oak Ridge Operations Training and Development Group Training On-Line U.S. Department of Energy Oak Ridge Operations Training and Development Group Training On-Line U.S. Department of Energy Oak Ridge Operations Training and Development Group Training On-Line
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Frequently Asked Questions

 

  1. Why doesn't my screen look right?

  2. How do I get a password for the training request form, (or why doesn't my password work)?

  3. What should I do if my supervisor's name is not on the list of supervisors on the Training Request page?

  4. Who do I ask about a specific training subject?

  5. What is a Continuing Education Unit (CEU) and how do I request a CEU?

Answers:

  1. Why doesn't my screen look right?

         This site has been tested under Netscape and MS Internet Explorer but it will perform differently depending upon the version you are using and your individual program settings. It was designed to be viewed at a resolution of 800x600 and 24 bit color. Try setting your system to those parameters.

     

  2. How do I get a password for the training request form, (or why doesn't my password work)?

         In order to access this service, DOE-Oak Ridge employees must obtain a password from the Training Center. This can be done by one of the following methods:

    -- visit the Training Center (Federal Building, G-110), provide your Internet address, and receive your password;

    -- send an electronic message to trainingctr@oro.doe.gov, with your Internet address, and request that your password be sent to you via either electronic reply to your message or paper mail marked "To Be Opened By Addressee Only."

     

  3. What should I do if my supervisor's name is not on the list of supervisors on the Training Request page?

         Please ask your supervisor to call Patty Dockery at (865) 576-1875 to have his/her name added to the list.
     
  4. Who do I ask about a specific training subject?

    Contact the HCAG staff.
     

  5. What is a Continuing Education Unit (CEU) and how do I request a CEU?

    Please refer to the CEU Job Aid for additional information and contact the HCAG staff if you have questions.