| Percent of drafting errors per
print |
Percent of prints released on
schedule |
| Percent of errors in cost
estimates |
Number of times a print is
changed |
| Number of off-specifications
approved |
Simulation accuracy |
| Accuracy of advance materials
list |
How well the product meets
customer expectations |
| Field performance of product |
Percent of error-free designs |
| Percent of errors found during
design review |
Percent of repeat problems
corrected |
| Time to correct a problem |
Time required to make an
engineering change |
| Percent of reports with errors
in them |
Data recording errors per month |
| Percent of evaluations that
meet engineering objectives |
Percent of special quotations
that are successful |
| Percent of test plans that are
changed (change/test plan) |
Number of meetings held per
quarter where quality and defect prevention were the main subject |
| Person-months per released
print |
Percent of total problems found
by diagnostics as released |
| Number of problems that were
also encountered in previous products |
Cycle time to correct customer
problem |
| Number of errors in
publications reported from the plan and field |
Number of products that pass
independent evaluation error-free |
| Number of misused shipments of
prototypes |
Number of unsuccessful
pre-analyses |
| Number of off-specifications
accepted |
Percent of requests for
engineering |
| Number of days late to
pre-analysis |
Percent of requests for
engineering action open for more than two weeks |
| Effectiveness of regression
tests |
Number of restarts of
evaluations and tests |
| Percent of corrective action
schedules missed |
Number of days for the release
cycle |
| Cost of input errors to the
computer |
Percent of bills of material
that are released in error |
| Spare parts cost after warranty |
Customer cost per life of
output delivered |