| Security violations per year |
Percent variation from budget |
| Percent of target dates missed |
Percent personnel turnover rate |
| Percent increase in output per
employee |
Percent absenteeism |
| Percent error in planning
estimates |
Percent of output delivered on
schedule |
| Percent of employees promoted
to better jobs |
Department morale index |
| Percent of meetings that start
on schedule |
Percent of employee time spent
on first-time output |
| Number of job improvement ideas
per employee |
Ratio of direct to indirect
employees |
| Increased percent of market |
Return on investment |
| Percent of appraisals done on
schedule |
Percent of changes to project
equipment required |
| Normal appraisal distribution |
Percent of employee output that
is measured |
| Number of grievances per month |
Number of open doors per month |
| Percent of professional
employees active in professional societies |
Percent of managers active in
community activities |
| Number of security violations
per month |
Percent of time program plans
are met |
| Percent of documents that
require two management reviews |
Percent of employees who can
detect and repair their own errors |
| Percent of delinquent
suggestions |
Improvement in opinion surveys |
| Number of decisions made by
higher-level management than required by procedures |
Percent of time cards that have
errors on them signed by managers |
| Percent of employees taking
higher education |
Number of damaged equipment and
property reports |
| Number of employees dropping
out of classes |
Percent error in personnel
records |
| Improvement in customer
satisfaction survey |
Volume actual versus planned |
| Revenue actual versus plan |
Percent of procedures less than
10 pages |
| Number of procedures with fewer
than three acronyms and abbreviations |
Number of formal reviews before
plans are approved |
| Percent of employees active in
improvement teams |
Number of hours per year of
career and skill development training per employee |
| Number of user complaints per
month |
Number of variances in capital
spending |
| Percent revenue/expense ratio
below plan |
Percent of executive interviews
with employees |
| Percent of departments with
disaster recovery plans |
Percent of appraisals with
quality as a line item that makes up more than 30 percent of the evaluation |
| Percent of employees with
development plans |
Direct/indirect ratio |
| Revenue generated over
strategic period |
Number of iterations of
strategic plan |
| Number of employees
participating in cost effectiveness |
Dollars saved per employee due
to new ideas and/or methods |
| Result of peer reviews |
Number of tasks for which
actual time exceeded estimated time |
| Data integrity |
Warranty costs |
| Cost of poor quality |
|