The Performance-Based Management Handbook

The Performance-Based Management Handbook
A Six-Volume Compilation of Tools and Techniques for Implementing
the Government Performance and Results Act of 1993

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	Volume 1: Establishing and Maintaining a Performance-Based Management Program
	Volume 2: Establishing an Integrated Performance Measurement System
	Volume 3: Establishing Accountability for Performance
	Volume 4: Collecting Data to Assess Performance
	Volume 5: Analyzing, Reviewing, and Reporting Performance Data
	Volume 6: Using Performance Information to Drive Improvement*

*Note: The above document does not include Appendices H, I, & J and the benchmarking articles. Those items are available below.
- Appendix H: The Benchmarking Code of Conduct (126KB PDF)
- Appendix I: AlliedSignal's Benchmarking Presentation Materials (2.35MB PDF)
- Appendix J: AlliedSignal's "TQ Toolbox: The Basic TQ Tools" (264KB PDF)
- Benchmarking Articles (2.95MB PDF)