The Performance-Based Management Handbook
A Six-Volume Compilation of Tools and Techniques for Implementing
the Government Performance and Results Act of 1993

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wpe2.jpg (1296 bytes) Volume 1: Establishing and Maintaining a Performance-Based
Management Program
wpe3.jpg (1475 bytes) Volume 2: Establishing an Integrated Performance
Measurement System
wpe4.jpg (1552 bytes) Volume 3: Establishing Accountability for Performance
wpe5.jpg (1511 bytes) Volume 4: Collecting Data to Assess Performance
wpe6.jpg (1351 bytes) Volume 5: Analyzing, Reviewing, and Reporting Performance Data
wpe7.jpg (1613 bytes) Volume 6: Using Performance Information to Drive Improvement*

*Note: The above document does not include Appendices H, I, & J and the benchmarking articles. Those items are available below.
- Appendix H: The Benchmarking Code of Conduct (126KB PDF)
- Appendix I: AlliedSignal's Benchmarking Presentation Materials (2.35MB PDF)
- Appendix J: AlliedSignal's "TQ Toolbox: The Basic TQ Tools" (264KB PDF)
- Benchmarking Articles (2.95MB PDF)

 

 

Copyright 2005 Oak Ridge Associated Universities