A Brief Overview Of Performance Measurement
in the Department of Energy

Home   Performance Measurement Documents

What This Document Covers
This document (presented in HTML files) covers the areas listed below:

  • Why Should We Measure Performance?
    Federal agencies, states, businesses, and foreign governments are increasingly relying on performance measurement information to help chart progress in increasingly frugal times.
  • Performance Linking
    Performance measurement can mean different things depending on where you work in an organization. Your performance measures will be used internally by your organization and linked to other DOE organizations.
  • Tying Into Departmental Systems
    The success of DOE's initiative to meet Departmental goals depends on working together to develop useful, specific, and realistic performance measures.
  • What Are Performance Measures?
    Performance measures quantitatively tell us something important about our products, services, and the processes that produce them. They are a tool to help us understand, manage, and improve what our organizations do.
  • What Performance Measures Won't Tell You
    This section makes five points. Consider the first when your measurement program is going well. Consider the second and third when your performance program is going poorly. Bear the fourth and fifth in mind in either case.
  • Performance Measurement Process
    This eleven-step performance measurement process was developed by the U.S. Department of Energy Nevada Operations Office (DOE/NV) Family Quality Forum. It is a guideline intended to show the process generically. Different organizations who best know their own internal processes should feel free to adapt the guidelines where necessary to best fit within their operations.
  • Developing Performance Metrics
    Performance measurement is an important cornerstone of the contracts between the University of California and the U.S. Department of Energy for the operation of its laboratories. Performance metrics should be constructed to encourage performance improvement, effectiveness, efficiency, and appropriate levels of internal controls.



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