How to Measure Performance--A Handbook of Techniques and Tools

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Preface, Overview and Table of Contents

Section 1: Development Processes

Section 2: Data Tools

Appendix A: Glossary of Terms
Appendix B: Performance Measurement Process Case Study
Appendix C: Sample Performance Measures
Appendix D: Related References

This document was prepared in 1995 by the Training Resources and Data Exchange (TRADE) Performance-Based Management Special Interest Group (PBM SIG) for the Assistant Secretary for Defense Programs, Special Projects Group (DP-45); and the Assistant Secretary for Environment, Safety and Health; U.S. Department of Energy Office of Operating Experience, Analysis and Feedback (EH-33)



Copyright 2005 Oak Ridge Associated Universities