| Audiences: Audience
research/formative evaluation SEE ALSO: Qualitative methods |
|
Breen, G. E., & Blankenship, A.B. (1998). Do-It-Yourself Marketing Research (3rd ed.). Replica Books. |
CDC/National Center on Chronic Disease. Inventory of qualitative research on nutrition and physical activity. http://www.cdc.gov/nccdphp/dnpa/qualitative research/index.htm |
| ClickZ Network provides information on the demographics of internet users. http://www.clickz.com/stats/sectors/demographics/ |
DHHS. Prevention Communication Research Database includes findings from audience research on health problems with behavioral causes. http://www.health.gov/communication/ |
Flu focus group reports for African American, Hispanic, and Caucasian audiences: IM_Flu_Focus_Groups.pdf |
Gettleman, L. (2000). Using focus groups to develop a heart disease prevention program for ethnically diverse, low income women. J of Community Health, 25(6), 439-453. |
Goodman,
R.M., & Wandersman, A. (1994).
FORECAST: A formative approach to evaluating community coalitions and
community-based initiatives, Journal of Community |
Kaiser Family Foundation. For public opinions about health topics, search the Kaiser Network’s health poll archives at http://www.kaisernetwork.org |
Lifestyle Data. A number of commercial market research firms regularly collect consumer lifestyle data, such as consumer products purchased and media outlets watched or read by audience segment. Most of these data sets must be purchased, and some allow you to pay to add questions to their regularly scheduled surveys. Here are some firms:
|
Myllyluoma, J., et al. (2000). Assessing community-wide outcomes of prevention marketing campaigns through telephone surveys, Social Marketing Quarterly, 6(1):23-32. |
Roper Center for Public Opinion Research: http://www.ropercenter.uconn.edu |
University of California San Francisco, Center for AIDS Prevention Studies, Good Questions/Better Answers: A Formative Research Handbook for California HIV Prevention Programs http://www.caps.ucsf.edu/goodquestions/ |
| Audiences: Audience segmentation |
CDC/Office of Communication. Slide presentation containing information about the process of audience segmentation. Note that the phases described are from Basic CDCynergy and not CDCynergy Social Marketing Edition. CV_Audsegslides.pdf |
Criteria for segmentation selection matrix for an exercise campaign: Segmentation_Matrix.pdf |
Health Canada. Market segmentation http://www.hc-sc.gc.ca/ahc-asc/activit/marketsoc/tools-outils/sec2-segment/index_e.html |
Frankenberger, K., and A.S. Sukhdial (1994). Segmenting Teens for AIDS Preventive Behaviors with Implications for Marketing Communications. Journal of Public Policy and Marketing 13(1):133-150. |
Johns Hopkins University Center for Communication Programs. Chapter 2: Audience Segmentation. In: A field guide to designing a health communication strategy. http://www.jhuccp.org/pubs/fg/02/04-chapter2.pdf |
John, J., & Miaoulis, G. (1992). A Model for Understanding Benefit Segmentation in Preventive Health Care. Health Care Management Review, 17(2):21-32. |
Plummer, J. (1984-85). How Personality Makes a Difference, Journal of Advertising Research, 24, 27-31. |
| Audiences: Audience profiles |
Folic Acid campaign: FA_Audience_Profile.pdf |
Hepatitis C campaign: Hep_C_Matrix_Profile.pdf |
Hispanics/Latinos for Diabetes DB_Hispanic_Latino_and_Diabetes-Audience_Profile.pdf |
Preteens, see Life's_First_Great_Crossroads.pdf |
Prevention Marketing Initiative Sacramento Demonstration Site: SOC_SacProfile.pdf |
| Contractors/consultants |
Find a marketing research consultants, vendors, and/or focus group facilities through the following organizations and websites:
|
HRSA, "Choosing and Using an External Evaluator": Evaluation_Guide.pdf |
Tips for working with an ad agency: Ad_Agency_Tips.pdf |
Vendor Checklist for recruiting an appropriate vendor to conduct research: SOC_VendorChecklist.pdf |
| Cultural
competence SEE ALSO: Health disparities in the categorized index |
CSAP Technical Assistance Bulletin (1994), Guidelines to assess cultural competence in program design, application, and management: SOC_Cultural_Competence.pdf |
| Hablamos Juntos: Improving Patient-Provider Communication for Latinos http://www.hablamosjuntos.org/default.about.asp |
| HRSA, Office of Minority Health Provides links to resources and data on health disparities and cultural competence. http://www.omhrc.gov |
Kaiser Family Foundation. Compendium of Cultural Competence Initiatives in Health Care. The compendium includes initiatives from 1990 onward, divided into two categories: Public Sector Initiatives and Private Sector Initiatives. http://www.kff.org/uninsured/6067-index.cfm |
| Ethics |
American Marketing Association. Code of ethics. SOC_ama_suggested_core_reading.pdf |
Andreasen, A. & Drumwright, M.E. (2000) Alliances and ethics in social marketing. http://www.social-marketing.org/papers/allianceJan2000.html |
Bloom, P.N. & Novelli. W.D. (1981). "Problems and Challenges of Social Marketing." Journal of Marketing 45:79-88. |
Brown, W. J., & Singhal, A. (1990). Ethical dilemmas of prosocial television. Communication Quarterly, 38 (3), 268-280. |
DHHS, Office of Human Subjects Research Protections provides information about reviewing research proposals for the ethical treatment of human participants. http://www.hhs.gov/ohrp/ |
Guttman, N. (1997). Beyond strategic research: A value centered approach to health communication interventions. Communication Theory, 7, 95-124. |
Murphy, P.E., Laczniak, G.R., Bowie, N.E., & Thomas A. Klein (2005) Ethical Marketing, Prentice-Hall, Inc. |
| Focus
groups SEE ALSO: Qualitative methods |
| Tools for Research contains many resources for conducting research on potential target audiences. Tools for Research |
| Media/press: Media monitoring |
Agency of Toxic Substances and Disease Registry For an example of news coverage that stirs public attention, view the website of the Agency of Toxic Substances and Disease Registry to find out more about the health effects of substances in the environment. http://www.atsdr.cdc.gov |
Evans D, A Ulasevich, F Stillman, V Viswanathan (2005). Tracking and evaluation of trends in print media. In F. Stillman and W. Trochim (Eds.), Evaluation of Project ASSIST: A Blueprint for State-Level Tobacco Control. National Cancer Institute Press: Bethesda, MD. |
Media Audit. Example of a media audit to track the press’ coverage of arthritis: Mash.pdf |
Media contact log: DB_Media_log.pdf |
Media tracking report Media_Tracking_Report.pdf |
News Media Searches. Use free search engines or hire additional capacity. Several organizations (e.g., Factiva and Lexis/Nexis) provide media searches for a fee.
|
Steele, W.R., Mebane, F., Viswanath, K., & Solomon, J. (2005) News media coverage of a women’s health controversy: How newspapers and TV outlets covered a recent debate over screening mammography. Women’s Health, 41, 83-97. |
Tracking media: Media_Analysis_Example1.pdf |
| Media/press: Media relations |
CSAP Technical Assistance Bulletin (1994). You Can Increase Your Media Coverage: SOC_Media_Coverage.pdf |
Diabetes campaign’s guide to working with the media: DB_mediaguide.pdf |
Folic Acid. Media kit from folic acid campaign: Folic_Media_Kit.pdf |
Media work plan for immunization campaign - sample: IM_wrk_plan_Mediaand.pdf |
Media spokeperson skills: Speaker_Skills.pdf |
Media strategy - sample: Media_Strategy.pdf |
Sample letter to a newspaper public service director: DB_Hispanic_PSA_Letters.pdf |
Sample letter to a newspaper/magazine health editor: DB_AfrA_Family_Reunion_Letter_to_Health_Editor.pdf |
Sample media advisory: DB_AfrA_Family_Reunion_Media_Advisory_Template.pdf |
Sample local press release: DB_Local_Press_Release.pdf |
Talking points. Sample talking points on condom effectiveness and on asbestos: |
Template:
A letter to the media: DB_Letter_to_Media_Template.pdf |
| USAID, SOMARC III Project (1995). Practical advertising: Media planning. Washington, DC: The Futures Group. Order from http://www.futuresgroup.com |
| Media/press: Media channels |
Benton Foundation, a website that offers internet-oriented profiles, resources and tools to help you implement your plans for advocacy, building community, creating partnerships, and reaching your audience: http://www.benton.org/publibrary/toolkits/implementation.html |
California Department of Health Services (2000), The California Smokers’ Helpline: A Case Study", SOC_HelplineCaseStudy.pdf |
Center for Medicare Education (2002), "Setting up a Hotline," SOC_Setting_up_a_Hotline.pdf |
National Coalition of Hispanic Health and Human Services Organizations (1996). Theater as a Tool for Prevention: Play-Script.pdf |
| Video news release proposal and budget: IM_NIIW_VNR_budget.pdf |
| Media/press: Media examples |
| The Media Library contains examples of posters, public service announcements, radio spots, and tv spots. Media Library |
| Policy/structural |
Ahrens, D., Paul, M.S., Uebelher, M.A., Remington, P.L. (2005) Evaluation of community and organizational characteristics of smoke-free ordinance campaigns in 15 Wisconsin cities. Prevention of Chronic Disease, July, http://www.cdc.gov/pcd/issues/2005/jul/04_0136.htm |
Aidala, A., Cross, J.E., Stall, R., Harre, D., Sumartojo, E. (2005). Housing status and HIV risk behaviors: Implications for prevention and policy. AIDS and Behavior, 9(3), 251-265. |
Alliance for Justice. Being A Player: A Guide to the IRS Lobbying Regulations for Advocacy Charities. http://www.afj.org |
Alliance for Justice. E-Advocacy for Nonprofits: The Law of Lobbying and Election-Related Activity on the Net. http://www.afj.org |
Andreasen, A. R. (2006) Social Marketing in the 21st Century. Thousand Oaks, CA: Sage Publications. |
Policy Options An overview of policy options to change health behaviors. Public Health Problems.pdf |
Sumartojo, E., Doll, L., Holtgrave, D., Gayle, H., Merson, M. (2000) Enriching the mix: Incorporating structural factors into HIV prevention. AIDS, June 14 Suppl 1:S1-2. |
| Qualitative methods SEE ALSO: Audience: Audience research and go to the Tools for Research function |
Broughton, W. (1991). Qualitative methods in program evaluation, American Journal of Health Promotion 5(5):346-354. |
California Department of Health Services, "Using Case Studies to do Program Evaluation", SOC_Evaluation-Using_case_studies.pdf |
Crabtree, B.F., and W.L. Miller (Eds) (1999). Doing Qualitative Research (2nd ed.). Corwin Press. |
Debus, M. (1988). The Handbook for Excellence in Focus Group Research, prepared for the US Agency for International Development, Porter/Novelli and Academy for Educational Development, Washington, DC. Order from http://www.aed.org |
Focus Group Summary. Summary report of focus groups with providers: IM_FGsurvey.pdf |
Gettleman, L. (2000). Using focus groups to develop a heart disease prevention program for ethnically diverse, low income women. Journal of Community Health, 25(6), 439-453. |
Kreuger RA & Casey MA (2000) Focus Groups 3rd Edition: A practical guide for applied research. Thousand Oaks CA, Sage Publications |
Morgan, C. Using the focus group in market research. http://www.b2binternational.com/whitepapers8.htm |
Qualitative research websites: http://www.nova.edu/ssss/QR/web.html |
| Social marketing: Books/chapters |
Andreasen, A.R. (1995). Marketing Social Change: Changing Behavior to Promote Health, Social Development, and the Environment. San Francisco: Jossey-Bass. |
| Donovan, R. & Henley, N. (2003) Social Marketing: Principles and Practice. Melbourne, Australia: IP Publications. 2003. |
Fine, S.H. (1981). The Marketing of Ideas and Social Issues. New York: Praeger. |
Goldberg, M.E., M. Fishbein and S.E. Middlestadt (Eds) (1997). Social Marketing: Theoretical and Practical Perspectives. Mahwah, NJ: Lawrence Erlbaum Associates, Publishers. |
Kotler, P., N. Roberto, and N. Lee (2002). Social Marketing: Improving the Quality of Life. Thousand Oaks, CA: Sage Publications. Order from http://www.sagepublications.com |
Lefebvre, R.C., and J.A. Flora (1988)."Social Marketing and Public Health Intervention." Health Education Quarterly 15:299-315. |
Manoff, R.K. (1986). Social Marketing: New Imperative for Public Health. New York: Praeger. |
Novelli, W.D. (1984). "Developing Marketing Programs." In L.W. Frederiksen, L.J. Solomon, and K.A. Brehony (Eds.) Marketing Health Behavior: Principles, Techniques and Applications. New York: Plenum Press. |
Philip Kotler, Ned Roberto, Nancy Lee. (2002). Social Marketing: Improving the Quality of Life. Thousand Oaks, CA: Sage Publications. |
Siegel, M. & Donner, L. (1998) Marketing Public Health. Gaithersburg, MD: Aspen Publishers, Inc. |
Walsh, D.C., R.E. Rudd, B.A. Moeykens, T.W. Moloney (1993). Social Marketing for Public Health, Health Affairs 12:104-119. |
Weinreich, N.K. (1999) Hands-On Social Marketing: a step-by-step guide. Thousand Oaks, CA: Sage Publications. |
| Social marketing: Journals |
Journal
of Health Communication |
| Social Marketing Quarterly Taylor and Francis 325 Chestnut Street, Suite 800 Philadelphia, PA 19106 Subscription: $30.00/year http://www.tandf.co.uk/journals/titles/15245004.html |
| Social marketing: Documents (PDFs, journal articles, etc.) |
American Journal of Health Behavior. (2000). 24(1). The whole issue is dedicated to social marketing. |
Andreasen, Alan R. (2002). Marketing social marketing in the social change marketplace. Journal of Public Policy & Marketing, Spring 2002, (21)1, 3-13. |
Bloom, P.N. and Novelli. W.D. (1981). Problems and Challenges of Social Marketing. Journal of Marketing 45:79-88. |
Eta Sigma Gamma. (2004). The Health Education Monograph Series, 21(1). The whole monograph is dedicated to social marketing. |
G. D. Wiebe. (1951). Merchandising commodities and citizenship on television. Public Opinion Quarterly, 15, 679-691. |
Kotler, Philip, and Gerald Zaltman. (1971). Social marketing: An approach to planned behavior change. Journal of Marketing, 35, 3-12. |
Lefebvre, R.C., and J.A. Flora (1988). "Social Marketing and Public Health Intervention." Health Education Quarterly 15:299-315. |
Neiger, Brad L., Rosemary Thackeray, Michael D. Barnes and James F. McKenzie. (2003). Postioning social marketing as a planning process for health education. American Journal of Health Studies, 18, 2/3, 75-81.i |
Quinn, G., Albrecht, T., Marshall, R., & Akintobi, T.H. (2005). Thinking like a marketer: Training for a shift in the mindset of the public health workforce. Health Promotion Practice, 6(2), 157-163. |
Walsh, D.C., R.E. Rudd, B.A. Moeykens, T.W. Moloney (1993). Social Marketing for Public Health, Health Affairs 12:104-119. |
| Social marketing: Conference |
Social Marketing in Public Health Annual
Conference |
| Theory
-- behavioral, social science, & communication SEE ALSO: Strategy/planning: Planning frameworks in the categorized index |
Bandura, A. (1986). Social Foundations of Thought and Action: A Social Cognitive Theory. Englewood Cliffs, NJ: Prentice-Hall. |
Bartholomew, L.K., G.S. Parcel, G. Kok, and N.H. Gottlieb (eds.) (2006) Health Promotion Planning: An Intervention Mapping Approach. San Francisco, CA: Jossey-Bass. |
Cole, G.E. (1999) Advancing the development and application of theory-based evaluation in the practice of public health. American Journal of Evaluation, 20(3), 453-470. Contains Intervention theory structuring guide: Intervention_Theory_Structuring_Guide.pdf |
Cole, G.E., Holtgrave, D.R., Rios, N.M. Internal and external factors or determinants that encourage or discourage health-related behaviors. Health_Behavior_Factors.pdf |
Communication Initiative, Change Theories, summaries of theories and assumptions about the nature of change and how best change can be encouraged and facilitated to inform strategy development and evaluation initiatives: http://www.comminit.com/power_point/change theories/index.htm |
Communication-relevant theory snapshots: Communication_Relevant_Theories.pdf |
Consensus from influential behavior change theorists on a list of variables that predict HIV-related behavior change; the same factors apply to other voluntary behaviors, as discussed in Fishbein, et al., below. Behavior_Consensus.pdf |
DiClemente, R.J., Crosby, R.A., Kegler, M.C. (eds.) Emerging Theories in Health Promotion Practice and Research: Strategies for Improving Public Health. San Francisco: Jossey-Bass. |
Fishbein, M., Triandis, H. C., Kanfer, F. H., Becker, M., Middlestadt, S. E., Eichler, A. (2001). Factors influencing behavior and behavior change. In Baum, A. Revenson, T. A. and Singer, J. E. (Eds.), Handbook of health psychology (pp. 1-7). Mahwah, NJ: Lawrence Erlbaum Associates. |
| Glanz, K., Rimer, B.K., Lewis, F.M. (eds.) (2002) Health Behavior and Health Education: Theory, Research & Practice, 3rd Edition. Hoboken: John Wiley & Sons. |
Gleckler, E., Longfield, K. & Zielinski-Gutierrez, E. (2000) Hybrid Behavioral Change Model. Homegrown example of a program in targeted communications that used a ‘hybrid’ of behavior change models. Louisiana Office of Public Health: SOC_behavior-change-hybrid.pdf |
Green, L.W. & Kreuter, M.W. (2005) Health Promotion Planning: An Educational and Environmental Approach, 4th edition Mountain View, CA: Mayfield. |
McAlister, A., P. Puska, P., J.T. Salonen, J. Tuomilehto, and K. Koskela (1982). Theory and Action for Health Promotion: Illustrations from the North Karelia Project, American Journal of Public Health, 72 ,43-50. |
McGuire, W.J. (1989). Theoretical Foundations of Campaigns. In R.E. Rice and C.K. Atkin (Eds). Public Communications Campaigns. Newbury Park, CA: Sage Publications, 43-65. |
McLeroy, K.R., Bibeau, D., Steckler, A., & Glanz, K. (1988). An ecological perspective on health promotion programs. Health Education Quarterly, 15(4), 351-377. |
National Cancer Institute (2005) Theory at a Glance: A Guide for Health Promotion Practice, 2nd Edition. http://www.nci.nih.gov/theory/pdf |
Prochaska, J. and C. DiClemente (1983). Stages and Processes of Self-Change in Smoking: Towards an Integrative Model of Change, J Olin Consult Psych 51:390-395. |
Rogers, E. M. (1995) Diffusion of Innovations (4th ed.), New York: Free Press. |
Ryder, M. Communication Theory Resources http://carbon.cudenver.edu/~mryder/itc/comm_theory.html |
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