Qualitative Research Analysis Software

[Description] [Pros] [Cons] [Common Uses] [Resources]

Description

Computer software is now commercially available to help you analyze the results of your focus groups and in-depth interviews. Here’s how to use software to analyze your qualitative data:

  • Transcribe the sessions into an electronic format that the software can read. Check the requirements of the software package you choose.
  • Develop and apply the codes you will use to organize the information in the transcripts. A code is a word or number that represents a research objective, research question, theory or idea you are testing. The codes you develop will be unique to your research. For example, if your first research question is to find out parents’ practices related to smoking around their children, you might code all lines of your transcript that include comments on that question as “A” to represent that they correspond to your first research question.
  • Generate reports using your codes. To do this, instruct the program to search for a particular code or a combination of codes. The program then presents a single report showing all the lines of the transcript bearing the requested codes.

Pros

  • You can highlight sections of the transcript that are important to the research and eliminate “noise,” or unnecessary sections (a word processor’s cut-and-paste functions can also do this)
  • You can quickly access and compare information on one topic or questions across several transcripts.

Cons

  • You must audiotape and transcribe all sessions
  • Transcribing sessions is time-consuming and costly
  • Coding the transcripts is time-consuming and costly: You’ll need to train the coder(s). If you use more than one coder, you’ll have to periodically assess their work to make sure each coder is interpreting the transcript material in the same way (intercoder reliability) and retrain them if necessary.
  • While all comments on a particular topic can be gathered, they are taken out of context in the process. Sarcasm and other nuances may be lost.
  • Analysis by software may produce overwhelming amounts of paper reports.

Common Uses

  • Analyze findings from large number of focus groups with several audience segments
  • Analyze findings from long in-depth interviews, about many topics.

Resources

Weitzman, E.A., and M.B. Miles. 1995. Computer Programs for Qualitative Data Analysis: A Software Sourcebook. Thousand Oaks, CA: Sage Publications.