| Audiences: Audience
research/formative evaluation SEE ALSO: Qualitative methods |
Breen, G. E., & Blankenship, A.B. (1998). Do-It-Yourself Marketing Research (3rd ed.). Replica Books. |
CDC/National Center on Chronic Disease. Inventory of qualitative research on nutrition and physical activity. http://www.cdc.gov/nccdphp/dnpa/qualitative research/index.htm |
| ClickZ Network provides information on the demographics of internet users. http://www.clickz.com/stats/sectors/demographics/ |
DHHS. Prevention Communication Research Database includes findings from audience research on health problems with behavioral causes. http://www.health.gov/communication/ |
Flu focus group reports for African American, Hispanic, and Caucasian audiences: IM_Flu_Focus_Groups.pdf |
Gettleman, L. (2000). Using focus groups to develop a heart disease prevention program for ethnically diverse, low income women. J of Community Health, 25(6), 439-453. |
Goodman,
R.M., & Wandersman, A. (1994). FORECAST: A formative approach to
evaluating community coalitions and community-based initiatives, Journal
of Community |
Kaiser Family Foundation. For public opinions about health topics, search the Kaiser Network’s health poll archives at http://www.kaisernetwork.org |
Lifestyle Data. A number of commercial market research firms regularly collect consumer lifestyle data, such as consumer products purchased and media outlets watched or read by audience segment. Most of these data sets must be purchased, and some allow you to pay to add questions to their regularly scheduled surveys. Here are some firms:
|
Myllyluoma, J., et al. (2000). Assessing community-wide outcomes of prevention marketing campaigns through telephone surveys, Social Marketing Quarterly, 6(1):23-32. |
Roper Center for Public Opinion Research: http://www.ropercenter.uconn.edu |
University of California San Francisco, Center for AIDS Prevention Studies, Good Questions/Better Answers: A Formative Research Handbook for California HIV Prevention Programs http://www.caps.ucsf.edu/goodquestions/ |
| Audiences: Audience
segmentation SEE ALSO: Qualitative methods |
CDC/Office of Communication. Slide presentation containing information about the process of audience segmentation. Note that the phases described are from Basic CDCynergy and not CDCynergy Social Marketing Edition. CV_Audsegslides.pdf |
Criteria for segmentation selection matrix for an exercise campaign: Segmentation_Matrix.pdf |
Health Canada. Market segmentation http://www.hc-sc.gc.ca/ahc-asc/activit/marketsoc/tools-outils/sec2-segment/index_e.html |
Frankenberger, K., and A.S. Sukhdial (1994). Segmenting Teens for AIDS Preventive Behaviors with Implications for Marketing Communications. Journal of Public Policy and Marketing 13(1):133-150. |
Johns Hopkins University Center for Communication Programs. Chapter 2: Audience Segmentation. In: A field guide to designing a health communication strategy. http://www.jhuccp.org/pubs/fg/02/04-chapter2.pdf |
John, J., & Miaoulis, G. (1992). A Model for Understanding Benefit Segmentation in Preventive Health Care. Health Care Management Review, 17(2):21-32. |
Plummer, J. (1984-85). How Personality Makes a Difference, Journal of Advertising Research, 24, 27-31. |
| Audiences: Audience
profiles SEE ALSO: Qualitative methods |
Folic Acid campaign: FA_Audience_Profile.pdf |
Hepatitis C campaign: Hep_C_Matrix_Profile.pdf |
Hispanics/Latinos for Diabetes DB_Hispanic_Latino_and_Diabetes-Audience_Profile.pdf |
Preteens, see Life's_First_Great_Crossroads.pdf |
Prevention Marketing Initiative Sacramento Demonstration Site: SOC_SacProfile.pdf |
| Best practices |
Alcalay, R. & Bell, R. (2000). Promoting nutrition and physical activity through social marketing: current practices and recommendations. http://socialmarketing-nutrition.ucdavis.edu/publications.htm#review1 |
Brownson, R. C., Remington, P. L., and Davis, J. R. (Eds.). (1999). Chronic Disease Epidemiology and Control (2nd ed.) Washington, D.C.: American Public Health Association. For more information and to order, go to http://www.apha.org/media/abc1.htm |
CDC, The Community Guide for Preventive Services summarizes domestic, evidence-based practices in more than a dozen health areas. http://www.thecommunityguide.org |
CDC, CDC Recommends is a searchable database of recommended practices and reports on health topics. http://www.phppo.cdc.gov/cdcRecommends/AdvSearchV.asp |
CDC (1999) An Ounce of Prevention: What are the returns? The cost-benefit or cost savings of 19 different public health strategies. http://www.cdc.gov/epo/prevent.htm |
CDC (1999) Best Practices for Comprehensive Tobacco Control http://www.cdc.gov/tobacco/bestprac.htm |
CDC (2001) Compendium of HIV Prevention Interventions with Evidence of Effectiveness describes, provides evidence for, and explains how to access details about HIV prevention programs that worked for various target audiences (e.g., youth, IDU, women). http://www.cdc.gov/hiv/pubs/hivcompendium/hivcompendium.htm |
Cooperative Extension System facilitates the collection, development, access and delivery of health related information and educational materials among the Land Grant Universities and the general public through: http://www.nnh.org |
NIH produces consensus statements for best medical and screening practices for a number of health issues. http://consensus.nih.gov/PREVIOUSSTATEMENTS.htm |
SAMSHA (1999) Here’s Proof Prevention Works, assesses the effectiveness of CSAP’s substance abuse prevention demonstration programs for high risk youth. Order a free copy from: http://store.health.org/catalog/productDetails.aspx? ProductID=14591 |
Search Institute (2005) Developmental Assets is an overview of assets that help youth develop healthy lifestyles. http://www.search-institute.org/assets/ |
United Nations (2004) Best Practices is a searchable database of tested, practical ways that more than 140 countries address common social, economic and environmental problems of an urbanizing world. It highlights instances in which public, private and civil society sectors worked together to improve governance, eradicate poverty, provide access to shelter, land and basic services, protect the environment and support economic development. http://www.bestpractices.org |
University of California-San Francisco, Center for AIDS Prevention Studies (CAPS), HIV Prevention Fact Sheets: http://www.caps.ucsf.edu/FSindex.html |
USAID’s HEALTHCOM Project (1995). Tool Box for Building Health Communication Capacity. Washington, DC: AED. DOC # PN-ABU-931, order from http://dec.usaid.gov/index.cfm?p=search.getCitation& CFID=4525849&CFTOKEN=71082935&rec_no=85975 |
| Branding/branding public health |
Academy for Educational Development (AED), in: Social Marketing Lite, Branding and Brand Envy, Chapter 6, pp. 75-82. http://www.aed.org/SocialMarketingandBehaviorChange |
Biel, A. (1992). How Brand Image Drives Brand Equity, J Advtg Res 33:RC-6-RC-12. |
Definition of public health and lists of the 10 essential services: |
Evans, W.D., Wasserman, J., Bertolotti, E., & Martino, S. (2002) The strategy behind the truth® campaign. Social marketing Quarterly, 8(3), 17-29. |
Evans D, S Price, S Blahut (2005). Evaluating the truth® brand. Journal of Health Communication 10(2):181-192. |
Hersey J, J Niederdeppe, D Evans, J Nonnemaker, S Blahut, et al. (2005). The theory of truth®: How counterindustry campaigns affect smoking behavior among teens. Health Psychology 24(1):22-31. |
Joachimsthaler, E., & Aaker, D.A. (1997) Building brands without mass media. Harvard Business Review, January-February, Reprint No. 97107. |
Kirby, S.D., Taylor, M.K., Freimuth, V.S., & Fishman, C. (2001) Identity building and branding at CDC: A case study. Social Marketing Quarterly, volume VII(2). Entire issue devoted to branding. |
Pracejus, J.W., & Olsen, G.D. (2004). The role of brand/cause fit in the effectiveness of cause-related marketing campaigns. Journal of Business Research. 57(6). 635-640. |
| Budgeting SEE ALSO: Low-cost social marketing |
Budget Worksheet, fragment. Budget Worksheet |
CCH Business Owners Toolkit is a website for small businesses with free templates and business information for planning activity start-ups, marketing, hiring and budgeting. Downloadable checklists, model business plans, forms and other documents: http://www.toolkit.cch.com |
Costs for promotional items: Promo_Items_Cost_Sheet.pdf |
Expense Portion of Budget Expense Portion of Budget |
GuideStar houses a database of more than 700,000 U.S. non-profit organizations where you may be able to find sample budgets, timelines, activity charts, etc. http://www.guidestar.org |
The Foundation Center’s Learning Lab, Proposal Budgeting Basics, go to: http://fdncenter.org/washington/pbbdc.html for information about this resource and a short proposal writing course http://fdncenter.org/washington/pwbdc.html |
| Coalitions/partnerships: Forming
and maintaining coalitions SEE ALSO: Strategy/planning: Planning frameworks |
Alexander, J.A., Weiner, B.J., Metzger, M.E., Shortell, S.M., Bazzoli, G.J., Hasnain-Wynia, R., Sofaer, S., Conrad, D.A. (2003) Sustainability of collaborative capacity in community health partnerships. Medical Care Research Review, 60(4 Suppl), 130-160. |
Berkowitz,
B., & Wolff, T. (2000). The Spirit of the Coalition.
Washington, DC: American Public Health Association. Order at http://www.apha.org |
| CDC/ATSDR Committee on Community Engagement (1997). Principles of Community Engagement http://www.cdc.gov/phppo/pce/index.htm |
CDC (2005) Forging Partnerships to Eliminate Tuberculosis http://www.cdc.gov/nchstp/tb/pubs/forge/default.htm |
Center for Medicare Education (2001), Managing Volunteers, SOC_Managing_Volunteers.pdf |
CSAP (2000). Prevention Works! Incorporating Faith-Based Organizations in Prevention Strategies, SOC_Prevention_Works.pdf |
DHHS, Healthy People 2010, Toolkit, partnership section http://www.health.gov/healthypeople/state/toolkit/partners.htm |
Fallon, L.R., Tyson, F.L., Dearry, A. (2000) Successful Models of Community-based Participatory Research SOC_comm_participatory_res.pdf |
Himmelman, A. (2001) On coalitions and the transformation of power relations: collaborative betterment and collaborative empowerment. American Journal of Community Psychology, 29(2), 277-84. |
National Coalition Building Institute is a nonprofit leadership training organization. http://www.ncbi.org |
National Network for Health provides guidance in developing coalitions for tobacco-free youth. Described are pervasive influences, balancing competing agendas, handling conflict and disagreement, etc. http://www.nnh.org/tobacco/toc2.htm |
Ohio State University Extension, Building Coalitions is a series of fact sheets, containing information on needs assessments, mobilizing the community, working with diverse cultures, and much more. http://www.ag.ohio-state.edu/~ohioline/bc-fact/index.html |
Partnership agreement: Partner_Agreement.pdf |
Partnership momentum maintenance: IM_Team_momentum.pdf |
Partner organization support requests: Request_Organiz_Support.pdf |
SafeUSA (2000). Lessons learned about public/private partnerships, SafeUSA_Lessons.pdf |
University of Kansas, Community Toolbox: Work Group on Health Promotion and Community Development http://ctb.ku.edu/tools/en/chapter_1006.htm |
| Coalitions/partnerships: Specific
partners SEE ALSO: Strategy/planning: Planning frameworks and Contractors/consultants |
The following are some of the national consumer organizations and professional associations can help you identify data, best practices, local affiliates and colleagues with successful programs:
|
| Coalitions/partnerships: Measurement
of/by coalitions ALSO SEE: Strategy/planning: Planning frameworks |
Hausman, A.J., and J. Becker (2000). Using participatory research to plan evaluation in violence prevention, Health Promotion Practice 1(4), 331-340. |
MacDonald, G. et al. (2001) Chapter 1: Engage stakeholders. Introduction to Program Evaluation for Comprehensive Tobacco Control http://www.cdc.gov/tobacco/evaluation_manual/ch1.html |
New York Academy of Medicine. Partnership assessment tool. http://www.nyam.org/news/1097.html |
Partnership assessment: |
| University of California San Francisco, Center for AIDS Prevention, Working Together: A guide to Collaborative Research in HIV Prevention http://www.caps.ucsf.edu/collaboration |
Wandersman, A., Chinman, M., Imm, P., & Morrissey, E. (1996) An ecological assessment of community-based interventions for prevention and health promotion: Approaches to measuring community coalitions. American Journal of Community Psychology, 24, 33-61. |
| Commercial marketing |
American Marketing Association. Test of Core Marketing Concepts. SOC_ama_test_core_marketing_concepts.pdf |
American Marketing Association. Suggested core readings. SOC_ama_suggested_core_reading.pdf |
Tilburg University’s links to marketing resources: http://www.tilburguniversity.nl/faculties/feb/marketing/links/ |
| Contents of CDCynergy |
| Phases and Steps View the Phases and Steps for the Social Marketing version of CDCynergy. CDCynergy Phase Step List |
Table of Contents View a list of the items in CDCynergy Social Marketing Edition. Table of Contents |
| Videos View the videos in this edition of CDCynergy. Videos in CDCynergy Social Marketing Edition |
| Contractors/consultants |
Find a marketing research consultants, vendors, and/or focus group facilities through the following organizations and websites:
|
HRSA, "Choosing and Using an External Evaluator": Evaluation_Guide.pdf |
Tips for working with an ad agency: Ad_Agency_Tips.pdf |
Vendor Checklist for recruiting an appropriate vendor to conduct research: SOC_VendorChecklist.pdf |
| Creative briefs |
Epilepsy campaign: Creative_Brief_Epilepsy.pdf |
| Flu shot: DB_Flu_Shot_Creative_Brief.pdf |
Teens and HIV (PMI): SOC_PMI-Creative_Brief.pdf |
| Cultural
competence SEE ALSO: Health disparities |
CSAP Technical Assistance Bulletin (1994), Guidelines to assess cultural competence in program design, application, and management: SOC_Cultural_Competence.pdf |
| Hablamos Juntos: Improving Patient-Provider Communication for Latinos http://www.hablamosjuntos.org/default.about.asp |
| HRSA, Office of Minority Health Provides links to resources and data on health disparities and cultural competence. http://www.omhrc.gov |
Kaiser Family Foundation. Compendium of Cultural Competence Initiatives in Health Care. The compendium includes initiatives from 1990 onward, divided into two categories: Public Sector Initiatives and Private Sector Initiatives. http://www.kff.org/uninsured/6067-index.cfm |
| Ethics |
American Marketing Association. Code of ethics. SOC_ama_suggested_core_reading.pdf |
Andreasen, A. & Drumwright, M.E. (2000) Alliances and ethics in social marketing. http://www.social-marketing.org/papers/allianceJan2000.html |
Bloom, P.N. & Novelli. W.D. (1981). "Problems and Challenges of Social Marketing." Journal of Marketing 45:79-88. |
Brown, W. J., & Singhal, A. (1990). Ethical dilemmas of prosocial television. Communication Quarterly, 38 (3), 268-280. |
DHHS, Office of Human Subjects Research Protections provides information about reviewing research proposals for the ethical treatment of human participants. http://www.hhs.gov/ohrp/ |
Guttman, N. (1997). Beyond strategic research: A value centered approach to health communication interventions. Communication Theory, 7, 95-124. |
Murphy, P.E., Laczniak, G.R., Bowie, N.E., & Thomas A. Klein (2005) Ethical Marketing, Prentice-Hall, Inc. |
| Focus
groups SEE ALSO: Qualitative methods |
| Tools for Research contains many resources for conducting research on potential target audiences. Tools for Research |
| Health disparities |
| American Health Decisions, A guide to Ethnic Minority Neighborhood Outreach: SOC_Ethnic_Minority_Neighborhood_Outreach.pdf |
DHHS and many of its subsidiary organizations have Offices of Minority Health. See the following links for their resources and data on health disparities and cultural competence: |
Educational Development Center, resources for bridging the digital divide. http://www.digitaldividenetwork.org |
Flu focus group reports for African American, Hispanic, and Caucasian audiences: IM_Flu_Focus_Groups.pdf |
Jones, C. P., Levels of Racism: A Theoretic Framework and a Gardener's Tale. SOC_Gardeners_Tale.pdf |
Jones, C. P., Race, Racism, and the Practice of Epidemiology. SOC_Race_racism_and_the_practice_of_epidemiology.pdf |
Roe, K.M. & Thomas, S. (2002, April) Eliminating racial and ethnic health disparities: Mapping a course for community action and research. Health Promotion and Practice – special theme issue. Vol. 3. |
| Health and media literacy |
Agency for Healthcare Research and Quality (AHRQ). Literacy and Health Outcomes. April 2004.
|
Bobby approval is a free online service allowing you to test single pages of web content for accessibility. http://webxact.watchfire.com |
CDC. Scientific and Technical Information: Simply Put.
|
Center for Applied Special Technology (CAST) provides Universal Design resources at: http://www.cast.org/research/udl/index.html |
Department of Justice, Section 508 compliance: http://www.usdoj.gov/crt/508/ |
Guide for making print documents accessible to persons with disabilities: Accessible_Print_Docs.pdf |
Health Literacy |
Healthy People 2010 objective on health literacy and strategies for measuring it, available at http://odphp.osophs.dhhs.gov/projects/HealthComm/ objective2.htm |
HRSA's health literacy’s webpage; it links to a bibliography on health literacy prepared by the National Library of Medicine and to several other resources: http://ruralhealth.hrsa.gov/RHC/RHCHLR.htm |
Institute of Medicine (2004) Health Literacy: A Prescription to End Confusion, National Academy of Science Press: Washington, DC, available online at: http://www.iom.edu/report.asp?id=19723 |
National Center for Education Statistics. 2003 National Assessment of Adult Literacy.http://nces.ed.gov/naal |
Osborne, H. (2004) Health Literacy from A to Z: Practical Ways to Communicate Your Health Message. Sudbury, MA: Jones and Bartlett. |
Plain Language Action & Information Network. http://www.plainlanguage.gov |
Reading level assessment formulas
|
Research Exchange Newsletter, tips for making print and web materials accessible to people with cognitive disabilities: http://www.ncddr.org/du/researchexchange/v08n03/8_access.html |
Rudd, J. and K. Glanz. (2002) How Individuals Use Information for Health Action: Consumer Information Processing, in K. Glanz, F.M. Lewis, and B.K. Rimer (eds.) Health Behavior and Health Education: Theory, Research, and Practice, John Wiley & Sons. |
SPRY Foundation’s guide for creating user-friendly websites "Older Adults and the World Wide Web," SOC_website_creators_guide.pdf |
Writing for Adults with Limited Reading Skills. Guidelines and information on knowing the audience, deciding on and organizing the message(s), illustration, formatting, pretesting, and readability. Access these guidelines at http://www.cyfernet.org/research/writeadult.html |
| Health statistics |
Annie E. Casey Foundation, Kids Count tracks the status of children in the United States by state and locality. http://www.aecf.org/kidscount/census/ |
Boss, L. P., and Suarez, L. (1990). Uses of data to plan cancer prevention and control programs. Public Health Reports, 105, 354-360. |
CDC, CDC Wonder links to the most current available statistics on a wide range of diseases and risk behaviors. There are links to the state-based Behavioral Risk Factor Surveillance System (BRFSS), the Youth Risk Behavior Survey (YRBS), surveys and registries that track specific diseases, the U.S. Census, and other sources. http://wonder.cdc.gov |
CDC, Integrated Guidelines for developing epidemiological profiles: Ryan White Care Act and HIV Community Planning: http://www.cdc.gov/hiv/epi_guidelines.htm |
CDC, Morbidity and Mortality Weekly Report (MMWR) disseminates Federal and State-reported surveillance data on cases of reportable diseases such as AIDS, hepatitis, and flu. The web archive is searchable by topic. http://www.cdc.gov/mmwr/ |
CDC, National Center for Health Statistics (NCHS) collects survey information on general health status and specific health topics (e.g., the National Health Interview Survey, the National Health and Nutrition Examination Survey, and reports on births, deaths, and other vital statistics). The NCHS web page also links to other websites of federal and non-federal agencies that publish health data. http://www.cdc.gov/nchs/ |
CDC’s Prevention Marketing Initiative, Constructing Teen HIV Risk Profiles. SOC_Teen_HIV_Together.pdf |
CDC’s Surveillance in a Suitcase is a 13-chapter epidemiology training course. http://www.cdc.gov/epo/surveillancein/default.htm |
Centers for Medicare and Medicaid Services, Current Beneficiary Survey reports on Medicare beneficiaries (Americans with disabilities and those over age 64). http://www.cms.hhs.gov/LimitedDataSets/11 MCBS.asp#TopOfPage |
Department of Health and Human Resources, Healthy People 2010 Leading Health Indicators tracks progress on health objectives. http://www.healthypeople.gov/LHI/ |
| Kaiser Family Foundation, State Health Facts includes overall disease statistics, health disparities, women’s health and health care coverage. http://www.statehealthfacts.org |
National Cancer Institute, Health Information National Trends Survey (HINTS) collects data on health status and history, cancer risk behaviors (e.g., diet, exercise, screening), and communication-relevant factors such as information-seeking and channel preferences. http://dccps.nci.nih.gov:0/hints/index.jsp |
State Health Departments can provide state and local data for various health problems through offices of vital records and/or health statistics. http://www.apha.org/public_health/state.htm |
| US Census Bureau offers the Statistical Abstract of the United States and demographic data by state and smaller geographic subdivisions. http://www.census.gov |
| Low-cost social marketing |
Andreasen, A. R. (2002). Marketing Research That Won’t Break the Bank. San Francisco: Jossey-Bass. |
Brookes, R. Social Marketing on a shoestring budget. 60-minute video available at: http://www.turningpointprogram.org/toolkit/content/t2b2.htm Handouts on accompanying talk available at: http://www.albany.edu/sph/coned/t2b2shoestring.htm |
Breen. G. E. & A. B. Blankenship (1998). Do-It-Yourself Marketing Research (3rd ed.). Replica Books. |
Murphy, R. (1999) Guerilla social marketing with limited funds and staff. Abstract #242. http://www.aegis.com/conferences/nhivpc/1999/242.pdf |
| Weinreich, N.K. (1999) On social marketing: A step-by-step guide. Sage publications. |
| Media advocacy |
Berkeley Media Studies Group: http://www.bmsg.org |
Media advocacy tips: |
Wallack, L., Woodruff, K., Dorfman, L., Diaz, I. (1999). News for a Change: An Advocate’s Guide to Working With the Media. Sage Publications, Inc. Order from http://www.sagepublications.com |
| Media/press: Media monitoring |
Agency of Toxic Substances and Disease Registry For an example of news coverage that stirs public attention, view the website of the Agency of Toxic Substances and Disease Registry to find out more about the health effects of substances in the environment. http://www.atsdr.cdc.gov |
Evans D, A Ulasevich, F Stillman, V Viswanathan (2005). Tracking and evaluation of trends in print media. In F. Stillman and W. Trochim (Eds.), Evaluation of Project ASSIST: A Blueprint for State-Level Tobacco Control. National Cancer Institute Press: Bethesda, MD. |
Media Audit. Example of a media audit to track the press’ coverage of arthritis: Mash.pdf |
Media contact log: DB_Media_log.pdf |
Media tracking report Media_Tracking_Report.pdf |
News Media Searches. Use free search engines or hire additional capacity. Several organizations (e.g., Factiva and Lexis/Nexis) provide media searches for a fee.
|
Steele, W.R., Mebane, F., Viswanath, K., & Solomon, J. (2005) News media coverage of a women’s health controversy: How newspapers and TV outlets covered a recent debate over screening mammography. Women’s Health, 41, 83-97. |
Tracking media: Media_Analysis_Example1.pdf |
| Media/press: Media relations |
CSAP Technical Assistance Bulletin (1994). You Can Increase Your Media Coverage: SOC_Media_Coverage.pdf |
Diabetes campaign’s guide to working with the media: DB_mediaguide.pdf |
Folic Acid. Media kit from folic acid campaign: Folic_Media_Kit.pdf |
Media work plan for immunization campaign - sample: IM_wrk_plan_Mediaand.pdf |
Media spokeperson skills: Speaker_Skills.pdf |
Media strategy - sample: Media_Strategy.pdf |
Sample letter to a newspaper public service director: DB_Hispanic_PSA_Letters.pdf |
Sample letter to a newspaper/magazine health editor: DB_AfrA_Family_Reunion_Letter_to_Health_Editor.pdf |
Sample media advisory: DB_AfrA_Family_Reunion_Media_Advisory_Template.pdf |
Sample local press release: DB_Local_Press_Release.pdf |
Talking points. Sample talking points on condom effectiveness and on asbestos: |
Template:
A letter to the media: DB_Letter_to_Media_Template.pdf |
| USAID, SOMARC III Project (1995). Practical advertising: Media planning. Washington, DC: The Futures Group. Order from http://www.futuresgroup.com |
| Media/press: Media channels |
Benton Foundation, a website that offers internet-oriented profiles, resources and tools to help you implement your plans for advocacy, building community, creating partnerships, and reaching your audience: http://www.benton.org/publibrary/toolkits/implementation.html |
California Department of Health Services (2000), The California Smokers’ Helpline: A Case Study", SOC_HelplineCaseStudy.pdf |
Center for Medicare Education (2002), "Setting up a Hotline," SOC_Setting_up_a_Hotline.pdf |
National Coalition of Hispanic Health and Human Services Organizations (1996). Theater as a Tool for Prevention: Play-Script.pdf |
| Video news release proposal and budget: IM_NIIW_VNR_budget.pdf |
| Media/press: Media examples |
| The Media Library contains examples of posters, public service announcements, radio spots, and tv spots. Media Library |
| Message development: Message mapping |
Covering Kids, "Developing Social Marketing Messages": CV_Covering_Kids.pdf |
Designing Health Messages: Approaches from Communication Theory and Public Health Practice. Maibach, E., and R. L. Parrott (Eds.) (1995). Thousand Oaks, CA: Sage Publications. |
Message mapping: New EPA guide for effective communication in crisis situations. http://www.epa.gov/ord/NRMRL/news/news012006.htm |
| Message development: Message framing |
| American Psychological Association (2005) To Motivate Healthy Behavior, It's Often Not What You Say, But How You Say It. APA Online – Psychology Matters. This article includes a good list of research and related resources: http://www.psychologymatters.org/messageframing.html |
| Bales, S.N. (2003) The Storytelling Power of Numbers This article for a non-technical audience explains how framing is used to more effectively convey the facts and figures of a story. http://www.frameworksinstitute.org/products/ issue25framing.shtml |
| Frameworks Institute. A variety of supporting documentation, tools, examples and articles about the use of framing. http://www.frameworksinstitute.org |
| Meyerowitz, B.E., & Chaiken, S. (1987). The effect of message framing on breast self-examination attitudes, intention, and behavior. Journal of Personality and Social Psychology, 52, 500-510. |
| Rothman, A. J. & Salovey, P. (1997) Shaping Perceptions to Motivate Healthy Behavior: The Role of Message Framing. Psychological Bulletin, 121 (1), 3-19. http://72.14.203.104/search?q=cache:7lUhc0gaQMkJ:research.yale.edu/heblab/pdf/Rothman%26Salovey.PsychBull.1997.pdf |
| Rothman, A.J., Salovey, P., Antone, C. Keough, K., & Martin, C.D. (1993). The influence of message framing on intentions to perform health behaviors. Journal of Experimental Psychology, 29, 408-433. |
| Message development: Message tailoring |
Black, D.R., C.L Blue, K. Kosmoski, and D.C. Coster. (2000). Social marketing: Developing a tailored message for a physical activity program. American Journal of Health Behavior 24(5), 323-337. |
Kreuter, M. W., Farrell, D., Olevitch, L., & Brennan, L. (2000). What is tailored communication? In J. Bryant and D. Zillmann (Eds.). Tailoring health messages: Customizing communication with computer technology (pp. 1-23). Mahwah, NJ: Lawrence Erlbaum Association. |
Monitoring/process
evaluation |
Bounceback card for PSA tracking – sample. Bounceback_Card.pdf |
CDC (1994). Planning and Conducting Street Outreach Process Evaluation: SOC_Outreach.pdf |
Elder, J.P., and others (1994). "CATCH: Process evaluation of environmental factors and programs," Health Education Quarterly Supp. 2:S107-S127 |
| National campaigns |
CDC’s Campaigns at a Glance: http://www.cdc.gov/communication/campaigns.htm |
CDC’s Youth Media Campaign to help tweens be more active physically: http://www.VERBnow.com |
HRSA’s Insure Kids Now!, to increase enrollment in children’s health insurance: http://www.insurekidsnow.gov |
NY Monroe County’s adolescent pregnancy prevention communications program, "Not Me, Not Now": http://www.notmenotnow.org |
RWJF Turning Point Initiative’s Social Marketing National Excellence Collaborative, Lessons from the Field: http://www.turningpointprogram.org/toolkit/content/lessons.htm |
The American Legacy Foundation has several ongoing anti-tobacco campaigns: http://www.americanlegacy.org |
The National Cancer Institute’s 5 a Day Campaign: http://www.5aday.gov |
The National Highway Traffic Safety Administration’s Buckle Up America! Campaign, to increase seat belt and safety seat use: http://www.buckleupamerica.org |
The Robert Wood Johnson Foundation’s Covering Kids, to increase enrollment in children’s health insurance: http://www.coveringkids.org |
The White House Office of National Drug Control Policy’s National Youth Antidrug Media Campaign: http://www.mediacampaign.org |
| Outcome/summative
evaluation: Standard evaluation resources ALSO SEE: Tools for Research function |
American Evaluation Association: http://www.eval.org |
Broughton, W. (1991). Reporting evaluation results. American Journal of Health Promotion 6(2):138-143. |
Centers for Disease Control and Prevention: http://www.cdc.gov/eval/ |
Cole, G. E., Pogostin, C. L., Westover, B. J., Rios, N. M., and Collier, C. B. (1995). Addressing problems in evaluating health relevant programs through systematic planning and evaluation. Risk: Health, Safety, and Environment, 37, 37-57. |
Community Tool Box, University of Kansas: http://ctb.ku.edu |
Connell JP, Kubisch AC, Schorr LB, Weiss, CH. (1995) New approaches to evaluating community initiatives. New York, NY: Aspen Institute. |
Development Leadership Network & The McAuley Institute. Success Measures Project. Practice-based success measures for various community development outcomes (housing, economic, and community-building) http://www.developmentleadership.net/smp/ |
Fawcett SB, Paine-Andrews A, Francisco VT, Schulz J, Ritchter KP, et al. (1999) Evaluating community initiatives for health and development. In: Rootman I, Goodstadt M, Hyndman B, et al., eds. Evaluating Health Promotion Approaches. Copenhagen, Denmark: World Health Organization (Euro). |
Fawcett SB, Sterling TD, Paine Andrews A, Harris KJ, Francisco VT, et al. (1995) Evaluating community efforts to prevent cardiovascular diseases. Atlanta, GA: Centers for Disease Control and Prevention, National Center for Chronic Disease Prevention and Health Promotion. |
Fetterman, D. Empowerment evaluation. http://www.stanford.edu/~davidf/ empowermentevaluation.html |
Fetterman, D.M., Kaftarian, S.J., & Wandersman, A. (1996) Empowerment evaluation: Knowledge and tools for self-assessment and accountability. Thousand Oaks, CA: Sage Publications. |
| Harvard Family Research Project: http://www.gse.harvard.edu/hfrp/ |
Innovation Network: http://innonet.org |
Kennedy, M.G., & Abbatangelo, J. (2005) Guidance for evaluating mass communication initiatives: Summary of an expert panel discussion. http://www.cdc.gov/communication/practice/research.htm |
Patton, M.Q. (1997) Utilization-focused evaluation. Thousand Oaks, CA: Sage Publications. |
Rossi, P.H., Freeman, H.E., & Lipsey, M.W. (1999) Evaluation: A systematic approach. Newbury Park, CA: Sage Publications. |
Shadish, W.R., Cook, T.D., & Leviton, L.C. (1991) Foundations of program evaluation. Newbury Park, CA: Sage Publications. |
United Way, Outcome Resource Network, http://national.unitedway.org/outcomes/ |
University of Wisconsin Cooperative Extension:
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W.K. Kellogg Foundation: http://www.wkkf.org/default.aspx?tabid=63&ItemID=12&NID=6&LanguageID=0 |
| Outcome/summative evaluation: Evaluation of specific kinds of interventions |
Baranowski, T., and others (2000). "Gimme 5 fruit, juice, and vegetables for fun and health: Outcome evaluation," Health Education & Behavior 27(1):96-111. |
Burton, et al. (1997) Great Smoke Out evaluation report, MMWR. Effects_ Evaluation_Report.pdf |
Carroll, A., Craypo, L., Samuels, S. (2000). Evaluating nutrition and physical activity social marketing campaigns: A review of the literature for use in community campaigns (pp. 23-26). Davis, CA: Center for Advanced Studies in Nutrition and Social Marketing, University of California, Davis. http://socialmarketing-nutrition.ucdavis.edu/Downloads/SamuelsSMC.pdf |
CDC (1995), "Assessing the effectiveness of disease and injury prevention programs: Cost and consequences" MMWR 44(RR-10): Cost_Evaluation.pdf |
CDC (1998) "Demonstrating Your Program’s Worth: A Primer on Evaluating for Programs to Prevent Unintentional Injury"
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Connell, J.P., A.C. Kubisch, L.B. Schorr, and C.H. Weiss (1995). New Approaches to Evaluating Community Initiatives. New York: Aspen Institute. |
Donovan, R. Freedom from Fear evaluation description: http://www.freedomfromfear.wa.gov.au/pubs/camp/ sheet4/content.htm |
Grimley, DM, GE Riley, JM Bellis, JO Prochaska (1993)Assessing the Stages of Change and Decision-Making for Contraceptive Use for the Prevention of Pregnancy, Sexually Transmitted Diseases, and Acquired Immunodeficiency Syndrome. Health Education Quarterly 20(4):455-70. |
Hausman, A.J., and J. Becker (2000). "Using participatory research to plan evaluation in violence prevention," Health Promotion Practice 1(4), 331-340. |
MacDonald, G. et al. (2001) Introduction to Program Evaluation for Comprehensive Tobacco Control Programs. http://www.cdc.gov/tobacco/evaluation_manual/contents.htm |
McDermott, R.J., and P.D. Sarvela (1999). Health Education Evaluation and Measurement (2nd ed). Madison, WI: WCB/McGraw-Hill. |
Myllyluoma, J., and others (2000). Assessing community-wide outcomes of prevention marketing campaigns through telephone surveys," Social Marketing Quarterly 6(1):23-32. |
| Outcome/summative evaluation: Samples and reports |
California Department of Health Services, Local Program Evaluation: Planning Guide, SOC_PlanningGuide.pdf |
California Department of Health Services, Tell Your Story: Guidelines for Preparing an Evaluation Report, http://www.dhs.ca.gov/ps/cdic/tcs/documents/ eval/EvaluationReport.pdf |
California Department of Health Services, Tips for Writing Outcome Objectives, SOC_Tips_for_writing_outcome_objectives.pdf |
California Department of Health Services, Using Case Studies to do Program Evaluation, SOC_Evaluation-Using_case_studies.pdf |
Chart of indicators, objectives, respondents, & instrument types for a mammogram promotion program. Effects_Eval_Components.pdf |
| Data analysis plan: Data_Analysis_Plan.pdf |
Evaluation Relevance Matrix Evaluation Relevance Matrix |
Folic Acid Evaluation. Proposal for an evaluation of the folic acid campaign: Eval_Proposal.pdf |
Great Smoke Out evaluation report: Effects_ Evaluation_Report.pdf |
Indicators, objectives, respondents, and instrument types for measuring exposure and reach in an anti-smoking campaign. Exp_Reach_Eval_Components.pdf |
Sample evaluation plan. Evaluation_Plan.pdf |
Template for success stories: Community_Success.pdf |
| Policy/structural |
Ahrens, D., Paul, M.S., Uebelher, M.A., Remington, P.L. (2005) Evaluation of community and organizational characteristics of smoke-free ordinance campaigns in 15 Wisconsin cities. Prevention of Chronic Disease, July, http://www.cdc.gov/pcd/issues/2005/jul/04_0136.htm |
Aidala, A., Cross, J.E., Stall, R., Harre, D., Sumartojo, E. (2005). Housing status and HIV risk behaviors: Implications for prevention and policy. AIDS and Behavior, 9(3), 251-265. |
Alliance for Justice. Being A Player: A Guide to the IRS Lobbying Regulations for Advocacy Charities. http://www.afj.org |
Alliance for Justice. E-Advocacy for Nonprofits: The Law of Lobbying and Election-Related Activity on the Net. http://www.afj.org |
Andreasen, A. R. (2006) Social Marketing in the 21st Century. Thousand Oaks, CA: Sage Publications. |
Policy Options An overview of policy options to change health behaviors. Public Health Problems.pdf |
Sumartojo, E., Doll, L., Holtgrave, D., Gayle, H., Merson, M. (2000) Enriching the mix: Incorporating structural factors into HIV prevention. AIDS, June 14 Suppl 1:S1-2. |
| Program management |
| Aaker, D.A. (2001). Strategic Marketing Management (6th ed.). John Wiley & Sons. |
CDC, immunization Clinical Assessment Software Application assesses clinic service needs: http://www.cdc.gov/nip/cocasa/ For guidance in interpreting the CASA reports: IM_reading_a_CASA_report_FINAL.pdf |
CDC, Project RESPECT counseling protocols for HIV prevention. SOC_Counseling_Manual.pdf |
Center for Medicare Education (2001), "Managing Volunteers," SOC_Managing_Volunteers.pdf |
Center for Medicare Education (2002), "Setting up a Hotline," SOC_Setting_up_a_Hotline.pdf |
Delivery/implementation components - list. Del_Imp_Eval_Components.pdf |
Health Plan Employer Data and Information Set (HEDIS) is a set of standardized performance measures designed to compare the performance of managed health care plans. The performance measures in HEDIS are related to many significant public health issues such as cancer, heart disease, smoking, asthma and diabetes. HEDIS also includes a consumer survey of customer service, access to care and claims possessing. More information on HEDIS can be found at RFP - Sample for a media campaign for tobacco use prevention. |
How to operate a community-based clinic: IM_HowtoCBClinic.pdf |
HRSA, Continuous Quality Improvement Initiative, accessed at: http://bphc.hrsa.gov/quality/ |
HRSA/Management Sciences for Health, Manager’s Electronic Resource Center: This website supported by, has a number of tools, checklists, and guidelines to help public health managers, including the Provider’s Guide to Quality and Culture and the Health Manager’s Toolkit. http://erc.msh.org |
Implementation plan - Sample: Implementation_Plan.pdf |
Kick-off preparation checklist: Preparation_Checklist.pdf |
Memorandum of understanding: MOU.pdf |
Prevention Marketing Initiative Sacramento Demonstration Site: sample job descriptions: |
Program Status Reports - sample: |
Request For Proposal (RFP) - Components: SOC_RFPcomponents.pdf |
RFP - Sample for a media campaign for tobacco use prevention: SOC_MediaRFP.pdf |
RFP - Steps in the process: SOC_RFPProcess.pdf |
Timelines - Sample: |
Timmreck, T., & Cole, G. (1989). Health services administration skills: An overlooked need of community health education and health promotion, Health Education Feb/March:36-43. |
Timmreck, T.C. (1995) Planning, Program Development, and Evaluation. Sudbury, MA: Jones and Bartlett Publishers (includes examples of Gantt and PERT charts). |
| Qualitative
methods SEE ALSO: Audience: Audience research and go to the Tools for Research function |
Broughton, W. (1991). Qualitative methods in program evaluation, American Journal of Health Promotion 5(5):346-354. |
California Department of Health Services, "Using Case Studies to do Program Evaluation", SOC_Evaluation-Using_case_studies.pdf |
Crabtree, B.F., and W.L. Miller (Eds) (1999). Doing Qualitative Research (2nd ed.). Corwin Press. |
Debus, M. (1988). The Handbook for Excellence in Focus Group Research, prepared for the US Agency for International Development, Porter/Novelli and Academy for Educational Development, Washington, DC. Order from http://www.aed.org |
Focus Group Summary. Summary report of focus groups with providers: IM_FGsurvey.pdf |
Gettleman, L. (2000). Using focus groups to develop a heart disease prevention program for ethnically diverse, low income women. Journal of Community Health, 25(6), 439-453. |
Kreuger RA & Casey MA (2000) Focus Groups 3rd Edition: A practical guide for applied research. Thousand Oaks CA, Sage Publications |
Morgan, C. Using the focus group in market research. http://www.b2binternational.com/whitepapers8.htm |
Qualitative research websites: http://www.nova.edu/ssss/QR/web.html |
| Resources from cases linked through the example icon: Teens Stopping AIDS, the program launched by the Sacramento demonstration site of CDC’s Prevention Marketing Initiative |
HIV Prevention Planning, Sacramento: Results from PMI Demonstration Site Formative Research: SOC_SacFocus.pdf |
Prevention Marketing Initiative Sacramento Demonstration Site: Communications Plan SOC_SacCom.pdf |
Prevention Marketing Initiative Sacramento Demonstration Site: Description of youth workshopsSOC_Workshop.pdf |
Prevention Marketing Initiative Sacramento Demonstration Site: Iss |